Gynecologic Oncology at Mercy

Frequently Asked Questions - Gynecologic Oncology Center

Gynecologic Oncology FAQs
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What does The Gynecologic Oncology Center at Mercy offer that I might not find elsewhere?

The Gynecologic Oncology Center is part of the nationally renowned Weinberg Center for Women's Health & Medicine, recognized as one of America's 10 best women's centers. Our mission is to provide the best care possible, and discover new ways to prevent, detect, treat and ultimately cure women's gynecologic diseases. As such, we offer several benefits, including:

  • The specialized experience of our doctors in treating ovarian, uterine and cervical cancer
  • State-of-the-art diagnosis and treatment, including new therapies that may not be available elsewhere
  • Traditional (open) surgery as well as minimally invasive options, including robotic surgery, for the treatment of gynecologic oncology conditions
  • Treatment by a multidisciplinary team including gynecologic oncologists, nursing staff, social workers, and dieticians
  • A range of services to treat the "whole" patient, including counseling, pain management, rehabilitation and assistance in returning to life after cancer
  • Specialty services such as massage therapy and skin rejuvenation techniques through the Medi-Spa, located on the Mercy campus
  • Physicians whose three-fold mission - taking care of patients, studying cancer, and teaching young doctors - puts them at the top of their profession
How do I get to The Gynecologic Oncology Center and where should I park?

The Gynecologic Oncology Center is located on Mercy’s Downtown Baltimore campus on the 6th Floor of The Weinberg Center.

When coming to Mercy we recommend office patients park in The Weinberg Garage

Some of our doctors also see patients at additional office locations around the Baltimore Metropolitan area. Additional office locations are listed by doctor.

Do I need a physician referral to make an appointment?

Most patients are referred by their physician. However, a physician referral is not required; patients may self-refer if their insurance plan allows that flexibility.

Does The Gynecologic Oncology Center accept my insurance?

The Gynecologic Oncology Center accepts a variety of insurance plans. For more information, please call 410-332-9200.

We work with patients to make sure they are getting the full benefit of their health insurance benefits. Be aware that insurers have different requirements that need to be met before your appointment.

If your health plan will not pay for treatment, we suggest you ask your insurance company if it will pay for a consultation at The Gynecologic Oncology Center. You can then work with your insurer regarding what your treatment will be and where you will be treated.

What should I bring to my first appointment?

You will need to bring your health insurance identification card, a form from your referring physician if required by your insurance carrier, the name, address and phone number of a person to be contacted in case of an emergency and the name of the person responsible for your bill.

If you are new to our office, a new patient information packet will be mailed to you prior to your visit.

If there is anything else needed for your appointment, our receptionist will inform you when you call to make your appointment.

Is there anything I should be aware of before my appointment?

The physicians of The Gynecologic Oncology Center pride themselves on their attention to each patient seen. For this reason, and sometimes unforeseen emergencies, patients are not seen at their scheduled appointment time. It is strongly advised that you call our office before you leave your home or office to confirm the time you will be seen, 410-332-9200.

Once you arrive at The Gynecologic Oncology Center, our front desk staff will greet and direct you. You will be asked to fill out a medical history questionnaire when you arrive to update your physician with information pertinent to your care.

Can I make an appointment for a second opinion?

Yes. We ask that you send your records into the office for review prior to scheduling an appointment for a second opinion.

Does The Gynecologic Oncology Center offer clinical trials?

The Gynecologic Oncology Center and The Weinberg Center for Women's Health and Medicine regularly participate in a variety of patient research studies on a wide range of cancers, both rare and common. Studies are conducted in cooperation with the American College of Surgeon's Oncology Group, Gynecologic Oncology Group, and the National Cancer Institute as well as with pharmaceutical companies.

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Mercy FAQs
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How do I get to the Mercy Medical Center campus in Baltimore?

Mercy Medical Center’s Downtown campus is comprised of three main buildings. Driving directions and parking information are available online:

The Main Hospital (The Bunting Center) is located at 345 St. Paul Place in Baltimore, Maryland.

McAuley Plaza (the former hospital) is located at 301 St. Paul Place in Baltimore.

The Weinberg Center at Mercy is located at 227 St. Paul Place in Baltimore.

What are the parking rates?

Mercy offers three convenient parking garages, interconnected to the Hospital and its main buildings.

Self-park fees at Mercy’s garages for validated patient and visitor tickets:

  • First 30 minutes: Free
  • 30 minutes - 1½ hours: $ 5.00
  • 1½ - 5 hours: $ 7.00
  • 5-24 hours: $11.00

Valet parking is available for $10 at the main entrance of:

  • The Bunting Center (Main Hospital), located at 345 St. Paul Place
  • McAuley Plaza, located at 301 St. Paul Place
  • The Weinberg Center, located at 227 St. Paul Place
How do I locate information about a Mercy doctor or a doctor who specializes in my condition?

For information on physicians affiliated with Mercy, including specialty, office location and phone number, see Mercy’s Find a Doctor pages

How do I get to the Emergency Department at Mercy Medical Center?

See information on the Emergency Department for directions, parking and additional information.

I am scheduled to have surgery at Mercy Medical Center. What do I need to know in order to prepare?

Surgical patients should bring identification and their insurance card. Valuables should be left at home. Information specific to your surgery should be sent to you by your doctor’s office. If you have questions, you should contact your doctor’s office directly.

Can I access my health information online?

Yes - Mercy provides MyChart for outpatient and inpatient health information.

MyChart offers patients online access to your health care records and gives you the ability to manage your appointments, medications and more. 

If you are a current patient and would like to sign up for MyChart, you may:

  • Use the activation code on your visit summary from your doctor’s office or hospital visit
  • Request an activation code from your doctor’s office during a visit
  • Use the Sign Up Online option if you do not have an activation code

Once you have set up your account, you will have access to your safe and secure electronic medical record and the ability to manage your health information online – this includes reviewing test results, requesting prescription refills, tracking your medication and managing your appointments. 

If you need assistance with MyChart Mercy, please call 410-332-9690.

Can I pay my bill online?

Yes, most Mercy bills can be paid online using MyChart Mercy.

I have some questions about my medical bill. Where can I get more information?

For information including types of bills you may receive, payment options and general information regarding your medical bill, please call 833-307-9138 or 410-332-7555.

Where can I find a list of charges for procedures at Mercy?

Mercy Health Services provides a list of average charges for common procedures. Actual costs will vary for each patient case. See more information about pricing here.

Can I get my prescription filled at Mercy?

Outpatient pharmacy prescriptions can be filled at Walgreens Pharmacy, inside the Lobby of McAuley Plaza. It is open Monday-Saturday. You can reach Walgreens Pharmacy at Mercy by calling 410-625-2618 or you can have your prescription faxed to 410-625-6213.

What are visiting hours?

General visiting hours are between 11:00 am and 8:30 pm, however, hours vary by floor so please check with the nursing staff or our information desk staff at 410-332-9555. Generally children must be at least 12 years old to visit patients on the floors.

How can I get in touch with a patient?

To obtain information on a patient’s room location or to be transferred by phone to their room, call 410-332-9555.

Are there places to eat on the Mercy campus?

Eateries at Mercy

Corcoran Café in The Bunting Center, Main Lobby
Open 7 days a week, 6:30 am – 8:00 pm; 12:00 am – 2:00 am
Serving brick oven pizzas, calzones, strombolis, deli sandwiches and subs, soups, salads and more.

The Bistro in McAuley Tower, 6th Floor
Open Monday – Friday, 6:30 am – 3:00 pm
Serving entrees and sides, burgers, chicken, hot subs and fries as well as soups, salads, wraps, paninis and sushi.

The Coffee Kiosk in McAuley Plaza, Main Lobby
Open Monday – Friday, 7:00 am – 2:00 pm
Serving gourmet coffee, sandwiches, fruit cups, cold beverages, yogurts, desserts and snacks.

Baggot Street Cafe in The Weinberg Center, Main Lobby
Open Monday – Friday, 6:30 am - 2:00 pm
Serving Starbucks Coffee, sandwiches, salads, cold beverages, yogurts, desserts, soups and snacks.

Mercy is also neighbor to 5-star restaurants, quaint cafés, coffee shops and bistros offering a wide selection of dishes including local seafood specialties, international cuisine and traditional American favorites. Many of these restaurants are within a 10-minute walk from the hospital. 

Is Mercy a smoke free campus?

In an effort to create a healthier environment for our patients, staff and visitors, Mercy’s downtown campus is a smoke free campus effective May 1, 2014. 

The non-smoking policy includes cigarettes, cigars, pipes, and electronic nicotine delivery devices/e-cigarettes. 

The Mercy downtown campus includes:

  • All private offices
  • All public or private restrooms
  • All entrances into the Medical Center including Weinberg, McAuley and Bunting Center circles
  • The Bunting Center grassy knoll (North of the Bunting Center main entrance)
  • The Emergency Department deck
  • All Mercy parking garages and parking lots
Does Mercy offer financial assistance to patients?

Mercy offers patients financial assistance for those who are uninsured and ineligible for federal medical assistance. Payment plans are available and/or a patient can be put on a sliding scale which would allow a percentage of assistance depending on their eligibility under current guidelines. More information on Mercy's Financial Assistance Policy

How do I obtain a copy of my medical records or birth certificate?

Medical records are managed by Mercy's Health Information Services Department. To obtain a copy of your medical records please send the below documentation to 410-332-0336 via fax, or mail the documents to: Mercy Medical Center Health Information Services, Ground Floor POB, 301 St. Paul Place, Baltimore, MD 21202.

  • Completed and signed authorization form (no electronic signatures)
  • Copy of a valid government-issued photo identification card
  • If applicable:
    • Copy of legal appointment as a personal representative
    • Copy of Letter of Administration from The Office of the Register of Wills and copy of death certificate

If you have any questions or need additional information, please call Mercy's Health Information Services Department at 410-332-9489. Requests are typically processed within twenty business days from the date of receipt. Fees apply.

For a copy of a birth, death or fetal death certificate, please contact the Maryland Department of Health and Mental Hygiene, Division of Vital Records, online or at 410-764-3038.


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