Mercy Receives 5-Star Medicare Rating for Safety, Quality, & Patient Experience

January 30, 2020
Mercy Medical Center - Baltimore, MD

Mercy Medical Center has received a 5-Star Overall Hospital Rating, the highest possible, from the Centers for Medicare and Medicaid Services (CMS) for the quality of care. Mercy is among the top hospitals in the nation to achieve the highest quality rating for their stellar care.

“Achieving the 5-Star rating underscores Mercy's commitment to consistently providing reliable, world-class care to our patients in a caring, compassionate environment. This achievement was only possible thanks to the hard work and dedication of our physicians, providers, nurses, staff and quality team,” said Thomas R. Mullen, President and CEO, Mercy Health Services, Mercy Medical Center.

CMS updated its Overall Hospital Quality Star Ratings for 2020, assigning ratings of one to five stars to more than 4,500 hospitals nationwide based on their performance across seven areas of quality. Of the 4,500+, 407 received a 5-star rating, including Mercy Medical Center.
Publicly reported on the website, the Overall Hospital Rating is based on performance on several dozen inpatient and outpatient quality measures that are grouped into seven categories, including mortality, safety of care, readmission, patient experience, effectiveness of care, timeliness of care, and efficient use of medical imaging. The overall hospital rating is calculated using a summary score from these categories.

Dan Collins - Senior Director of Media Relations at Mercy Medical Center

Dan Collins, Senior Director of Media Relations

Email: Office: 410-332-9714 Cell: 410-375-7342

About Mercy

Founded in 1874 in downtown Baltimore by the Sisters of Mercy, Mercy Medical Center is a 183-licensed bed acute care university-affiliated teaching hospital. Mercy has been recognized as a top Maryland hospital by U.S. News & World Report; a Top 100 hospital for Women’s Health & Orthopedics by Healthgrades; is currently A-rated for Hospital Safety (Leapfrog Group), and is recognized by the American Nurses Credentialing Center as a Magnet Hospital. Mercy Medical Center is part of Mercy Health Services (MHS), the parent of Mercy’s primary care and specialty care physician enterprise, known as Mercy Personal Physicians, which employs more than 200 providers with locations in Baltimore, Lutherville, Overlea, Glen Burnie, Columbia and Reisterstown. For more information about Mercy, visit, MDMercyMedia on FacebookTwitter, or call 1-800-MD-Mercy.

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