Mercy RN – Exceptional Care, Extraordinary Nurses
Mercy nurses are proud to be nationally recognized for their top rated nursing quality and excellence. Our achievement of earning Magnet Designation places Mercy in the top seven percent of hospitals nationwide. Magnet Designation is a national standard for nursing excellence awarded by the American Nurses Credentialing Center and one of the most prestigious nursing awards in the United States.
Mercy Nursing Recognized with National Awards
- Mercy’s nursing program initially received Magnet Designation by the American Nurses Credentialing Center in 2011. In 2016 Mercy was placed among an exclusive group of hospitals nationwide to earn redesignation for Magnet Status, a true testament to the exceptional level of care provided by the Mercy nursing team.
- Mercy’s ICU team has been honored with gold level Beacon Award for Excellence by the American Association of Critical Care Nurses.
Outstanding, quality, nursing care has been a hallmark of Mercy Nursing since the Sisters of Mercy came to Baltimore in 1874. Steeped in the rich tradition of the Sisters of Mercy who first provided nursing care in the humble dispensary at the corner of Calvert and Saratoga Streets and then furthered recognized through the legacy graduates from the Mercy Hospital School of Nursing, today’s Mercy nurses are dedicated to continuing Mercy’s reputation of nursing excellence, compassionate quality care and treating patients like family.
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Caring for Patients from Baltimore and the Mid-Atlantic Region
An integral part of a patient’s healing process is the care received from our Mercy nurses at the bedside in our all private inpatient rooms, in Recovery following a surgical procedure in other patient care areas and in the Emergency Department. Caring for our patients as if they are members of our family is a priority for our Mercy RNs. Patients have commented on our nurses’ abilities to help them feel comfortable and secure while recovering in The Mary Catherine Bunting Center at Mercy. Our patients who are having same day or outpatient procedures at Mercy rely on the hands-on relationship their nurses provide to help prepare them for surgery and to assist them when it is time to go home.
Our nurses are known for their patience, clinical knowledge and ability to offer patients the extra care and reassurance needed in their most vulnerable moments. Their words of encouragement and hope to patients and their families extend from our nurses’ commitment to their healing touch. Our nurses offer support to patients and their families, knowing that treating the whole person – mind, body and spirit – often leads to a healthy and faster recovery.
Coordinated Approach to Patient Care
Mercy RNs have played an integral role in coordinating the many services patients may need during their stay at Mercy. From having patients transported to and from diagnostic services such as radiology and physical therapy to integrating dietary and environmental services into the patient’s care schedule, our nurses are committed to providing a positive and satisfying experience for patients while they are being treated at our hospital. Our nurses’ advocacy for the dignity and compassionate care for all patients has been instrumental in adding personal touches, such as being greeted by name or having help choosing meals, to all aspects of patient care.
Committed to Professional Development to Better Serve Our Patients
Mercy RNs are committed to staying at the forefront of nursing excellence to provide the best care possible for our patients. Our nurses turn to programs such as the Clinical Advancement Program and OR Nurse Residency Program at Mercy to enhance their clinical nursing practice skills. Mercy is proud to have nearly 250 nurses nationally certified in specialty care areas such as critical care, oncology, orthopedics, OR and inpatient obstetrics. These certifications provide our nurses the advanced knowledge and skills needed to best care directly for patients coming to Mercy for specific specialty treatments.
Many of our Registered Nurses continue their education to receive advanced nursing degrees such as Bachelors of Science in Nursing, Masters of Science in Nursing and Masters of Science in Nursing Education.
Advancing Nursing Education and Research
Mercy RNs are committed to raising the standards in nursing practices. Taking initiatives to better patient care and implementing processes to improve patient outcomes have provided our nurses the opportunities to share their knowledge in the professional community. Our Mercy nurses have educated other nurses in best practices for patient care during national and international conferences as well as in articles in professional journals. Mercy nurses also are dedicated to mentoring the nurses of tomorrow. High school students interested in a nursing career often work with our Mercy RNs to learn firsthand the caring spirit and clinical excellence our nurses practice daily.
Mercy Nurses Active in the Baltimore Community and Across the Globe
The Mercy RN hallmarks of compassion, caring and concern for those most in need overflow beyond the walls of Mercy Medical Center. Each nursing unit is committed to participating in at least one community outreach initiative yearly. In addition, our nurses organize a food drive each spring during Nurses Week to benefit the Maryland Food Bank. Mercy RNs also volunteer at various organizations throughout Baltimore – ranging from Healthcare for the Homeless and non-profit emergency needs to dog rescue and stream clean-up.
What makes Mercy RNs even more special is that their service goes beyond the walls of Mercy and past the Baltimore community. Our Mercy nurses have participated in Medical Mission trips to Peru, Colombia, South America and Ethiopia. And since there is such an interest in these mission trips, Mercy has developed a Medical Mission Scholarship Fund to provide financial assistance for participation in eligible medical missions.
Mercy Nursing Leadership
Under the leadership of Susan Finlayson, DNP, RN, and Kimberly Bushnell, DNP, MSN, RN, Mercy nursing continues its rich heritage of patient-focused care. Both Susan and Kim have dedicated their careers to advancing nursing excellence and transforming nursing care.
Susan D. Finlayson, DNP, RN
Susan Finlayson, DNP, RN, is Senior Vice President of Operations for Mercy Medical Center. Susan joined Mercy in 2002 as Senior Vice President of Patient Care Services and Chief Nursing Officer. Her extensive healthcare experience as a nurse, nurse leader and healthcare consultant gives her the skill and ability required to balance patient needs and financial responsibilities. Susan is a recognized expert in nursing strategic planning and CNO competencies.
- Doctor of Nursing Practice (DNP) Degree – The Johns Hopkins University
- Master's Degree – The University of Pennsylvania
- Nursing Degree – Widener University
Kim Bushnell, DNP, MSN, RN
Kim Bushnell, DNP, MSN, RN, is Vice President of Patient Care Services and Chief Nursing Officer at Mercy Medical Center, where she also has served as Vice President for Inpatient Care. Kim has extensive clinical, administrative and teaching experience and has held various nursing leadership roles. Kim is an active national speaker on Forensic Nursing, Trauma and Neurological Assessment. She is a member of both the American Organization of Nurse Executives and its Maryland chapter.
- Doctor of Nursing Practice (DNP) Degree – Johns Hopkins School of Nursing
- Master's Degree – Catholic University
- Nursing Degree – George Mason University