Visiting a Patient



How Can I Get in Touch with a Patient?

To obtain information on a patient’s room location or to be transferred by phone to their room, please call 410-332-9555. Patients must give permission for visitors and incoming phone calls.

How Can I Get an Update on the Status of a Patient?

When a patient comes in for surgery, he or she is asked to provide a designated contact person. This is the person the doctor or nurse will call to provide a status update. If you are a designated contact person awaiting a status update, you may call your liaison or the physician's office. In order to protect patients' privacy, Mercy cannot disclose patient information to non-designated individuals. 

What are Visiting Hours at Mercy?

General visiting hours are between 10:00 am and 6:00 pm, however, hours vary by floor so please check with the nursing staff or our information desk staff at 410-332-9555. Generally children must be at least 12 years old to visit patients on the floors.

We also recommend viewing current visitor information and policies in effect in response to the ongoing COVID-19 pandemic.

Where Should I Park?

Inpatients generally stay in The Bunting Center, which is directly accessible via The Bunting Garage.

Additional parking options include The McAuley Garage and The Weinberg Garage. Mercy offers both self-park and valet options for patients and visitors.


See additional Frequently Asked Questions >